Privacy Policy for Dophric Safaris

Last Updated: 16th October 2025

1. Introduction

Welcome to Dophric Safaris ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dophricsafaris.com, contact us, or use our services.

2. Information We Collect

Personal Information

Contact Details: Name, email address, phone number, physical address
Booking Information: Travel dates, party size, preferences, special requirements
Identification: Passport information, visa details for travel arrangements
Communication: Correspondence, feedback, and inquiries

3. How We Use Your Information

We use your personal information to:

Process and manage your safari bookings and travel arrangements
Provide personalized travel recommendations and itineraries
Communicate with you about your bookings, inquiries, and updates
Process payments and send booking confirmations
Send marketing communications (with your consent)
Improve our services and website experience
Comply with legal obligations and ensure safety

4. Legal Basis for Processing

We process your information based on:

Contractual necessity: To fulfill our safari booking services
Legal obligations: Immigration, security, and regulatory requirements
Legitimate interests: Improving our services and customer experience
Consent: For marketing communications and specific data processing

5. Information Sharing and Disclosure

We may share your information with:

Service Providers: Hotels, airlines, tour guides, transportation services
Government Authorities: Immigration, customs, and security agencies as required by law
Business Partners: Trusted local operators for specialized experiences
Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties.

6. International Data Transfers

As a travel company operating in East Africa and internationally, your information may be transferred to:

Kenya and other East African countries for safari operations
International destinations you choose to visit through our services
Cloud storage providers with adequate data protection measures

7. Data Security

We implement appropriate security measures including:

SSL encryption for online transactions
Secure payment processing systems
Limited access to personal information
Regular security assessments
Secure document storage and disposal

8. Your Rights

You have the right to:

Access and receive copies of your personal information
Correct inaccurate or incomplete data
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent for marketing communications
Data portability where applicable

To exercise these rights, contact us at sales@dophricsafaris.com

9. Cookies and Tracking Technologies

Our website uses cookies to:

Enhance user experience and website functionality
Analyze website traffic and usage patterns
Remember your preferences and settings
Enable booking functionality

You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect information from children without parental consent. Family bookings require adult supervision and consent.

11. Third-Party Links

Our website may contain links to third-party sites (hotels, airlines, partners). We are not responsible for their privacy practices and encourage you to review their privacy policies.

12. Sensitive Information

We may process sensitive information including:

Dietary requirements and health information for your safety
Passport and visa details for travel arrangements
Special needs and accessibility requirements

This information is processed only with your explicit consent and for specific travel purposes.

13. Marketing Communications

We may send you marketing materials about:

New safari packages and destinations
Special offers and promotions
Travel tips and destination updates
Company news and updates

You can unsubscribe at any time using the link in our emails or by contacting us directly.

14. Changes to This Privacy Policy

We may update this policy periodically. The updated version will be posted on our website with the effective date. Continued use of our services constitutes acceptance of the updated policy.

15. Contact Us

For privacy-related inquiries, please contact:

Dophric Safaris
📍 Thome Estate, Thika Rd. Nairobi, Kenya
📞 (+254) 0745180324
✉️ sales@dophricsafaris.com
🌐 www.dophricsafaris.com

Data Protection Officer: Doris Gicobi, Managing Director

16. Complaints

If you have concerns about our data handling, you may lodge a complaint with the relevant data protection authority in your jurisdiction.

"Your trust is the foundation of our journey together. We are committed to protecting your privacy as we help you discover the wonders of Africa and beyond."

- The Dophric Safaris Team